Questions for your stay at Flos Hotel?

Here you will find all the answers, for a stress-free holiday in Val di Fassa

At our hotel check-ins normally take place after 2.30 pm.

We cannot guarantee an early check-in right now, as it will depend on the time in which the previous guests in that room leave the hotel, but we will do our best to ensure that the room assigned to you is cleaned as soon as possible and, when it is ready, we will be happy to let you check in even a few hours early.

For late check-ins, even if you arrive in the evening, we will wait for you without any issue!

At our hotel you can check-out up until 10 am.

Unfortunately we cannot guarantee a late check-out right now, as everything will depend on the presumed arrival time of whoever will be staying in the room after you: when checking in, please remind us if you wish to keep the room for a few more hours and, depending on the situation, we will do our best to make it possible.

You can see the cancellation policies by clicking on “offer” in the quote. The “semi-flexible” rate is the base and includes a 30% non-refundable deposit. If you cancel up to 10 days before arrival, the deposit becomes a voucher for a future stay. Cancellations less than 9 days in advance do not allow the deposit to be reused. No-shows, cancellations within 3 days or early departures will incur a 100% penalty. For more flexibility, the BeSafe insurance rate is available.

Our hotel does not have a garage, but offers large free outdoor parking spaces.

Our hotel is equipped with two covered charging stations for electric cars which, during your stay, you can use to recharge your vehicle with peace of mind!

The packed lunches that we offer our guests consist of:

  • 2 sandwiches with your choice of filling
  • 1 bottle of still or sparkling water
  • 1 piece of fruit
  • 1 dessert

The cost is €10, to be requested the evening before.

We are not AIC certified and cannot guarantee a total absence of contamination for gluten-free dishes, but we are committed to offering a menu suitable for celiacs. We manage lactose intolerances and vegetarian diets with no issues, but unfortunately we are not yet equipped to offer vegan dishes.

By staying with us, you receive the Val di Fassa and Trentino Guest Card for free! They open the doors to a world of advantages: free or discounted entry to museums, exclusive visits and tastings, reservations for your adventures and free use of public transport for an eco-friendly holiday. Download the “Mio Trentino” app to personalise your experience with suggestions on routes, places to explore, food to try and much more, all based on your tastes and where you are.